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Who uses the Adult Literacy Hotline?What happens when I call the Hotline?Why do I need to contact the program after I call the Hotline?Can I get a complete list of local programs? How can I order free Hotline materials?What if English is not my primary language?How often is the Hotline updated?Does the Hotline include alternative high schools?Who uses the Adult Literacy Hotline?
Hotline callers are adult learners, social service providers, employers or family members calling on behalf of an adult learner. Volunteers interested in tutoring opportunities also call the Hotline.
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What happens when I call the Hotline?
If you are requesting learner services, we will refer you to programs near you that meet your needs. We'll give you the phone numbers so you can call the programs to find out how to register and more details.
If you want to learn about volunteer tutoring, we'll send you training information and resources for selecting a program.
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Why do I need to contact the program after I call the Hotline?
The Hotline is an information hub for the state's many literacy services.Each program operates independently and may require more detailed information from you such as your personal goals, schedule, or support-service needs. When you call a local program, you will be able to schedule a time to meet and discuss the services that will be most helpful.
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Can I get a complete list of local programs?
Because the database contains over 450 programs and is frequently updated, we do not give out a list. However, you can search for programs online at www.theMLC.org/hotline.
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How can I order free Hotline materials?
To obtain Adult Literacy Hotline brochures or business cards, please send your
request to Bailey or call
1-800-222-1990. Include your mailing address, the name of the person receiving
the materials, a contact phone number, and the number of materials
requested. Materials will be shipped in 3 to 5 working days.
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What if English is not my primary language?
Hotline staff members are fluent in Spanish. For callers not fluent in English, the Hotline staff can sometimes connect you directly to a program that speaks your primary language.
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How often is the Hotline updated?
We strive to keep the Hotline as current as possible. Organizations are encouraged to send us updated information annually and throughout the year as program changes occur. Program updates can be sent to Bailey Craft.
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Does the Hotline include alternative high schools?
You can search the Hotline for some alternative high schools, but program listings may not be complete. Visit the Minnesota Department of Education Web site for more information about state-approved programs.
If you have other questions, please call the Hotline: 1-800-222-1990.
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