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The MLC Volunteer Management Handbook

We encourage volunteer coordinators to use the following resources to build and sustain volunteer programs within their literacy programs. Working together, all Minnesota learners can reach their literacy goals.

Minnesota Literacy Council Services
Get acquainted with the support MLC can offer your program.

Other Literacy Resources

Learn about state and national literacy resources, learner assessment tools and function level descriptors.

Volunteer Program Management

Find the basics to structuring a volunteer program, including tips on communicating with volunteers and learners, general policies and procedures.

Recruitment
Whether it's online, in print, or by word-of-mouth, find outreach tips for new volunteers and learners.

Volunteer Position Descriptions
Examples of volunteer position descriptions and tips for creating new positions.

Application, Interview and Orientation
Sample applications, reference check forms, interview questions and checklists to help match potential volunteers with your program's needs.

Training
Whether your program is in the Twin Cities Metro Area or Greater Minnesota, MLC provides options to train your volunteers.

Support and Recognition
Ideas, articles and resources to show gratitude and keep volunteers coming back.

Evaluation
Information and tools for volunteer observations, program evaluation and exit interviews.

Risk Management
Information and resources to keep your program strong and its participants safe.

Learner Information
Find ideas for learner assessment, intake forms, education plans and other tools.


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