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The MLC Volunteer Management Handbook

We encourage volunteer coordinators to use the following resources to build and sustain volunteer programs within their literacy programs. Working together, all Minnesota learners can reach their literacy goals!

Introduction Letter from MLC Executive Director, Eric Nesheim
Eric Nesheim, MLC Executive Director, introduces our newest edition of the Volunteer Management Handbook.

Section I: Minnesota Literacy Council

Get acquainted with the kind of support MLC can offer your program!

Section II: Other Literacy Resources

Learn about state and national literacy resources, learner assessment tools and learner function level descriptors.

Section III: Volunteer Program Management

Find the basics to structuring a volunteer program and designing core tools such as job descriptions, orientations, and volunteer rights and responsibilities. Also find resources for learner intake and personal education plans.

Section IV: Training
Training volunteers  is vital for learner success. MLC has a large selection of training options to suit your volunteer training needs!

Section V: Recruitment

Volunteer and learner recruitment doesn’t have to be a daunting task. In fact, with the right tools, it can become the strongest part of your programming, a time when you can raise awareness of literacy issues and engage your community members in relationships that empower lives.

Section VI: Support and Recognition
Recognizing volunteers for their service to our programs lets them know that their partnership is vital for our learner's success. Discover ways to let volunteers know that they are appreciated and that their work makes a difference.

Section VII: Risk Management
Risk management allows us to run safe, law-abiding programs. Using some simple risk management tools can ensure that we are running strong, healthy, and ethical programs for our learners, staff, and volunteers.

Section VIII: Evaluation
Measuring the impact of our work is essential to assuring that our clients are well-served and that our volunteers are doing meaningful work. Evaluations also position us for grant opportunities by showing funders the results of our programs. These evaluation tools can help determine program areas that need improvement and those that are successful.


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